What are the Powerful ways of reaching, engaging, and retaining digital native customers? & How to Deliver Better CX with predictive analytics? Why Building Customers Loyalty through Excellent Experience in Eminent? Customer Experience – What now? and Where next?
Learn more from the Finest Customer Experience Heads from the BFSI Fraternity like Dharmender Narang the Chief Customer Experience Officer from IIFL Securities with Anand Bhatia the CMO & Head Analytics of Fino Payments Bank followed by K V Dipu the President – CX & Operations at Bajaj Allianz General Insurance with Sonia Notani the CMO of IndiaFirst Life Insurance along with Rohit Tiku the Chief Strategy & Risk Officer from Tata Motors Finance who also accompanied by Dhiraj Kalra the Senior Director-Operations from Paisabazaar.com with Paritosh Gandhi the Director Professional Services at Avaya India & SAARC and Saurabh Lakhanpal, Domain Expert, Customer Experience Solution at Avaya India with Deepak Agarwal the Solution Architect of Koovid And moderated by Manoj Agrawal the Group Editor of Banking Frontiers.