The new economy has opened new opportunities for lenders to solve problems that people and companies face. However, there are constraints. Due to covid restrictions, most of the engagements must happen digitally. The response must be quick as most borrowers do not have the luxury of time. The processing must be accurate as well as comprehensive to minimize NPAs and collection problems. Pricing too must be competitive.
Banking Frontiers organized a panel discussion among experts to get a clear picture of how loan origination systems will have to adapt to the emerging scenario to deliver satisfaction to borrowers and profits to lenders.