Narrowly focused technologies such as AI, API, and RPA are being absorbed quickly. However, the financial sector is cautious about adopting broader technologies like the cloud. Workload elasticity and rising cost are now driving financial organizations to start shifting customer engagement applications onto the cloud, along with backend processes with non-sensitive data. A panel discussion organised by Banking Frontiers and knowledge partner Tata Communications saw experts like Santosh Mohile, Head-IT at The Shamrao Vithal Coop Bank Ltd; Arti Dhole, CIO at Cosmos Coop Bank; Yogesh Valunjkar, Director- IT at DNS Bank; Dr. Jatin Naik, General Manager at The Surat People’s Coop Bank; Vijay Pawar, DGM -IT at Pune DCCB and Rajesh Awasthi, Head of Cloud & MHS at Tata Communications, discuss their perspectives with moderator and Group Editor Manoj Agarwal.