For a lender, the Collections function involves making intelligent moves to maximize amount per customer, maximize the number of customers, minimize the number of calls, focus on the high-risk cases, focus on the low hanging fruit, minimize fraud, and numerous other factors. It is as complicated as a game of chess. Banking Frontiers organized an online panel discussion among the grand masters of collections to discuss how to make intelligent moves that ultimately lead to victory in the form of lower NPAs and higher profits.
Featured Videos
