The height of human intelligence is creativity and innovation. The loftiest challenge for an organization is not innovation, but to ensure that delivery keeps pace with innovation. This is achieved only when automation attains a certain quality and maturity. The bigger the gap, the more the pain for the organization. And narrowing the gap is not easy as innovation is constantly surging ahead.
A Chief Operating Officer is the key leader tasked with narrowing this gap. How are COOs achieving this goal today, using the knowledge and tools available to them? To find out, Banking Frontiers organized a panel discussion among COOs and leaders of leading financial organizations and several meaningful insights emerged from the discussion.