Anything that is at the boundary deserves special consideration, whether the boundary be that of the nation or the business or the technology or the compliance. Covid has pushed HR to the boundary, especially the management of frontline staff. Distinguished HR experts from insurance companies and banks discuss evolving role of frontline staff and how companies can strengthen the frontline. Many thanks to our expert panelists Nagina Singh, Executive Director HR at DBS Bank Ltd, Praveen Menon, Chief People Officer at Indiafirst Life Insurance, Soumendra Mattagajasingh, General Manager – HR at ICICI Bank, Jai Balan, Head – HR at Bharati AXA Life Insurance, Akhilesh Guleria – CHRO at Reliance General Insurance, Shwetha Ram, Head – HR at Future Generali India Life Insurance and Abhilash Misra, CEO of NSE Academy.
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