From Output to Outcomes | Paolo Sironi

Paolo Sironi, Global Research Leader in Banking and Financial Markets, IBM Consulting, explains how organisations have been transforming from output to outcome-based economies. He shares how achieving one’s financial, personal, and professional goals is a valuable asset and the role of value insight creation in enabling contextual and conscious banking. He talks about how enriching customer insights can have enhanced value due to digital transparency and trust-based technology. He throws light on how an ecosystem of open transparency fosters stronger technological ties while deliberating the potential of banks and fintech to enable and unlock better values Babu Nair