Banking Frontiers conducted a conversation with Indraneel Fuke, Founder, Simple CRM moderated by Babu Nair, MD, Banking Frontiers. The conversation threw deep insights into key areas of financial sector engagements and their transformation into a better customer experience. Identification of key bottlenecks in the existing systems, working around then to leapfrog them into new experiences with digital transformation, and ensuring a frictionless journey into the world of transformation was discussed. Emerging opportunities with data extraction & identification of prospects into qualitative leads were also discussed.
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