Banking Frontiers hosted a panel discussion in which speakers discussed how the entry of insurance technology, and technology gathering at a rapid pace, make it difficult for HR to develop competent human resources to take on new pastures. Everyone in the industry is concerned about upskilling and reskilling. How do you persuade non-insurance firms to include insurance in their product offerings? How can you ensure that it is accepted by the industry in the long run? When technology enables the creation of such a versatile product, the sky is the limit. Employees in the insurance industry must be encouraged to view their work as a career choice rather than just a job. Should the insurance industry have its graduate program?
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