In a panel discussion titled ‘Creating an Agile cooperative Bank of the Future at FCBA 2022, industry experts spoke on issues like pillars of transformation, agility, technology leverage, CX, CRM, etc. The respected panelists included Madan Gopala Swamy, President, Adarsh Co-operative Bank, Atul Khirwadkar, CEO, The Kalyan Janta Sahakari Bank, Rajendra Dulare, GM, Satara DCCB and Karthik Ramaswamy, VP, Simple CRM. The session was moderated by Manoj Agrawal, Group Editor, Banking Frontiers.
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