Martin P S, Chief Operating Officer at Ujjivan Small Finance Bank, shares how the bank is strategically harnessing the power of Robotic Process Automation (RPA) to drive operational efficiency and enhance organizational resilience. From automating repetitive tasks to scaling service delivery across key banking functions, discover how Ujjivan is integrating RPA across multiple areas to unlock tangible business value and support its digital transformation journey. Don’t miss this deep dive into how one of India’s leading small finance banks is future-proofing its operations with cutting-edge automation strategies.