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https://youtu.be/rxYQlh6Ucw0 Combat digital fraud with insights Digital Fraud Suppression Knowledge Session, moderated by Manoj Agrawal, Group Editor at Banking Frontiers. Hear from industry leaders as they...

Vivek Bansal – Leader for India and South Asia at IBM for AI and Speech, shares his perspectives on how the Contact Centre of...

Data, naturally, takes pre-eminence in the new digital era. It is the key resource. AI, Real-time Analytics, Chatbots & Enhanced CX - all these...

Customer experience has proven to be a new POS & a tool to provide better business results. Have a peek in an exclusive LIVE...