Anything for Customer Convenience : Saroj Nayak

Every bank, during the pandemic, has upgraded, adapted and realigned itself with the help of technology to usher in agility, scalability and security. Technology also helped banks to bridge the rural-urban divide. The visible change that is witnessed in the banking sector is that of the bank board’s involvement in understanding technology and approving technological adoption that is convenient for the customers. The challenge before the CISO is to develop and implement applications in line with the regulatory framework without compromising on the security aspects. While all aspects are taken care of, the banking sector, Saroj Nayak – GM – IT, UCO Bank says, is fast moving to ‘everything on your mobile’ mode. Watch this interesting and in-depth conversation of Manoj Agrawal of Banking Frontiers with Saroj Nayak of UCO Bank.