Thanks to covid, every lender is now exploring newer ways to serve existing customers and attract new customers. It’s not just customer engagement, even the business models are set to change. What new products will click in the market?
What new customer segments will emerge? What new partners will make a difference? What new digital capabilities will emerge? What new systems will enhance customer experience? What new approaches will engage customers for a lifetime?
To find answers to such questions, Banking Frontiers invited visionaries from NBFCs to discuss and explore new business models that will drive the future of lending.