New Products, Hyper Personalization & Cx 2 0

An insightful panel discussion moderated by Dr. Suresh A Shan, a renowned innovator and former Head of Digital Innovation at Mahindra Finance. Featuring industry leaders like Vipul Nirwani (Motilal Oswal), Abhishek Kothari (Pepper Money India), Pradeep Singh (Netafim), Vasanth Jeyapaul (CAMSPay), Sabyasachi Senapati (Trillionloans), Anil K Pinapala (Vivifi India), and Pravash Dash (Arthan Finance) at NBFC Tomorrow Conference 2023.

The panel deep-dives into strategies for cutting-edge tech products, leveraging data-driven differentiation, and the roadmap for future digital transformation. Discover insights on hyper-personalization in product offerings and operations, the potent role of conversational AI in understanding customer needs, and crafting customer-centric products. A must-watch for those keen on the fusion of tech and customer experience!