Join us for a fascinating fireside chat with Ankit Goenka, Head of Customer Experience at Bajaj Allianz General Insurance, and Babu Nair, MD & Founder of Banking Frontiers.
In this insightful discussion, we delve into the evolution of the customer experience journey and explore how AI chatbots are revolutionizing customer support. Learn about Bajaj Allianz’s success in minimizing regulatory grievances and achieving exceptional customer ratings.
Discover how remarkable technology initiatives are transforming the insurance industry, from end-to-end chatbot management to innovative solutions like Privé. Understand the impact of technology on insurance claims, fraud detection, and knowledge management.
Get ready to be inspired by the future of insurance as we discuss the 3V strategy: Voice, Video, and Vernacular.
Don’t miss this opportunity to learn from industry leaders and gain valuable insights into the future of customer experience in insurance.
