Enhancing customer experience through digital transformation
What are the key drivers and enablers of digital transformation? Praveen Sharma, CGM and CTO, Union Bank of India, and Sunil Thakur, Country Head,...
Simplifying Complete Security
The growing variety of IT systems in a bank and the growing variety of threats are two waves that are creating a tsunami of...
Redefining Conversations, Accelerating Experience
Conversations have been an integral part of business, whether it is for enrolment, troubleshooting, negotiation, intermediation, complaint resolution, or something else. These conversations do...
Automation Next A Quantum Jump In Creativity And Innovation
Several platforms such as electricity, mobiles, cloud, etc, have pushed the frontiers of human and organizational capabilities. A recent platform that is making waves...
Partnership in Payments Innovation
Innovations in real time payments take place within the bank and also outside the bank, particularly in the hands of the IT companies that...
Innovation in Realtime Payments
4 industry experts share diverse perspectives on innovation in realtime payments.
All About Data
Data is the center of Digital Transformation Strategy. Ultimately, every technology feeds on Data to deliver its result be it in the form of...
Innovating with Agility | Amit Purohit
What every BFSI company wants is frictionless customer acquisition - from selecting product all the way upto payment, says Amit Purohit, VP & Chief...
Enriching Experiences – Technology Trendsetters | Amit Purohit & Arindam Mukherjee
Future customer behavior is a secret that is locked inside data. Mining this data can forecast churn enabling their retention. Storing data in the...
Realtime Payments
Banking Frontiers and ACI came together to organize a series of panel discussions among experts under the theme PayNext – India’s Vision. The first...
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