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Customer Engagement – A Hierarchical Strategy
The social scientist Abraham Maslow created a pyramid with 5 hierarchies of human needs. Likewise, can today’s lenders use all the information and intelligence...
Insurance Transformation: Balancing Innovation with Compliance.
In this insightful segment, Sanjay Karnatak with Babu Nair, shares how the insurance industry is transforming with InsurTech adoption, stricter compliance, and rising security...
Enhancing customer experience through digital transformation
What are the key drivers and enablers of digital transformation? Praveen Sharma, CGM and CTO, Union Bank of India, and Sunil Thakur, Country Head,...
Accelerating Automation Outcomes
Banking Frontiers held a brainstorming session on Accelerating Automation Outcomes to understand how financial services leaders are constantly learning from their experiences...
Architecting the Workplace Revolution | VMware
WFH is no longer a USP for businesses in the BFSI businesses. While every organisation has leapfrogged the Covid19 crisis digitally, their effectiveness varies....
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