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Financial organizations have realised the need to take a relook at their software, to offer the best to their customers. From Know Your Customer...

Vivek Bansal – Leader for India and South Asia at IBM for AI and Speech, shares his perspectives on how the Contact Centre of...

Data is the new oil and regulators around the world see this as their priority. Across the world, many are asking the Financial Services...

NPA is a serious problem faced by the banks. Dr. Jaya Vaidyanathan, CEO of BCT Digital, provides insights on NPA problems faced by bank...

As the pandemic challenged organisations to grow, rebuild and transform, technology, and infrastructure transformations were eminent & this helped the financial services sector to...