From Contact Centre To Engagement Hub
Vivek Bansal – Leader for India and South Asia at IBM for AI and Speech, shares his perspectives on how the Contact Centre of...
Customer Experience – The AI Way
Manish Goyal – Senior Partner & Global Leader, Artificial Intelligence (AI) at IBM, in conversation with Babu Nair – Group Publisher & Founder –...
Webinar : Claims experience is the subject matter of speed
The corona virus pandemic will place a huge pressure an the entire healthcare and insurance system to handle the huge number of patients and...
Real-time scoring reduces payment fraud : Jeremy Wilmot
The Global Payments Ecosystem has driven in a lot of changes and ACI has a big stake in this transformation. Jeremy Wilmot, Group President,...
Reigning the data daemon : Tarun Chopra
Tarun Chopra, Director, Product Management at IBM shares his views about data protection, globally. He stressed upon lack of encryption of data in corporate...
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